Return Policy
Un Negocio Local
Lima, Perú 15084
Email: unnegociolocal@gmail.com
1. Overview
At Un Negocio Local, customer satisfaction is our top priority. We strive to provide the best products and services for your business needs. If for any reason you are not completely satisfied with your purchase, we’re here to help.
2. Returns
- You have 30 days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- To initiate a return, please contact us at unnegociolocal@gmail.com with your order number and details of the item(s) you wish to return.
3. Refunds
- Once we receive your returned item, we will inspect it and notify you on the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- The refund may take a few days to process depending on your bank or payment provider.
4. Exchanges
If the item you received is defective or damaged, we offer exchanges. Please email us within 7 days of receiving the product to arrange an exchange.
5. Non-Returnable Items
Certain items are non-returnable, including:
- Downloadable software
- Custom-designed items
- Perishable goods (if applicable)
6. Shipping
- You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).
7. Contact Us
For more information or questions about returns, feel free to reach out to us at unnegociolocal@gmail.com.