STATEMENT OF WORK (SOW)
Un Negocio Local™
Project-Specific Statement of Work
Effective Date: [INSERT DATE]
This Statement of Work (“SOW”) is entered into between:
Un Negocio Local™
(“Company,” “Provider,” “we,” “us,” or “our”)
and
Client: [CLIENT LEGAL NAME]
Business Name: [BUSINESS NAME]
Email: [CLIENT EMAIL]
Address: [CLIENT ADDRESS]
The Company and Client may each be referred to as a “Party” and collectively as the “Parties.”
This SOW describes the specific Services, deliverables, responsibilities, timeline, fees, and project requirements applicable to the project identified below.
1. PROJECT INFORMATION
Project Name:
[PROJECT NAME]
Project ID:
[PROJECT ID]
Effective Date:
[DATE]
Expected Start Date:
[DATE]
Expected Completion Date:
[DATE]
Primary Client Contact:
[NAME]
Provider Project Contact:
[NAME]
2. PROJECT OBJECTIVE
The primary objective of this project is:
[DESCRIBE THE PRIMARY BUSINESS OBJECTIVE]
The project is intended to provide the Client with the specific Services and deliverables described in this SOW.
The Provider does not guarantee any specific business, financial, marketing, advertising, SEO, sales, traffic, ranking, lead-generation, or revenue outcome unless expressly stated in this SOW.
3. SCOPE OF SERVICES
The Provider will perform the following Services:
Service 1
[SERVICE NAME]
Description:
[DETAILED DESCRIPTION]
Service 2
[SERVICE NAME]
Description:
[DETAILED DESCRIPTION]
Service 3
[SERVICE NAME]
Description:
[DETAILED DESCRIPTION]
Service 4
[SERVICE NAME]
Description:
[DETAILED DESCRIPTION]
Additional Services may be added only through written authorization, an amended SOW, change order, or other documented approval.
4. DELIVERABLES
The Provider will deliver the following items:
[DELIVERABLE]
[DELIVERABLE]
[DELIVERABLE]
[DELIVERABLE]
[DELIVERABLE]
Each deliverable will be limited to the specifications described in this SOW.
A deliverable does not include functionality, content, revisions, integrations, or Services that are not expressly identified in this SOW.
5. WEBSITE DEVELOPMENT SCOPE
If this SOW includes website development, the applicable project may include:
Platform:
[WORDPRESS / OTHER]
Number of Pages:
[NUMBER]
Pages Included:
Home.
About.
Services.
Contact.
[OTHER]
Forms Included:
[NUMBER / DESCRIPTION]
Basic Mobile Responsiveness:
[INCLUDED / NOT INCLUDED]
Basic SEO Setup:
[INCLUDED / NOT INCLUDED]
Analytics Installation:
[INCLUDED / NOT INCLUDED]
Search Console Setup:
[INCLUDED / NOT INCLUDED]
Security Configuration:
[INCLUDED / NOT INCLUDED]
SSL Configuration:
[INCLUDED / NOT INCLUDED]
Domain Configuration:
[INCLUDED / NOT INCLUDED]
Hosting Configuration:
[INCLUDED / NOT INCLUDED]
6. DESIGN SCOPE
Where design Services are included, the Provider may deliver:
Layout design.
Typography selection.
Color implementation.
Branding implementation.
Graphics.
Website sections.
Marketing graphics.
Social media graphics.
Other agreed design elements.
Design Deliverables:
[DESCRIBE]
The Client understands that creative Services involve professional judgment and that reasonable design differences do not necessarily constitute a failure to perform the Services.
7. CONTENT SCOPE
Content Services included in this SOW:
[DESCRIBE]
Content may include:
Website copy.
Headlines.
Calls to action.
Service descriptions.
Blog content.
Social media copy.
SEO metadata.
Marketing copy.
Other agreed content.
Unless expressly included, the Provider is not responsible for providing specialized legal, medical, financial, tax, regulatory, or other professional content.
8. CLIENT-PROVIDED CONTENT
The Client is responsible for providing accurate and legally authorized materials required for the project.
These may include:
Logos.
Photographs.
Videos.
Product information.
Pricing.
Service information.
Business descriptions.
Contact information.
Legal notices.
Testimonials.
Brand guidelines.
Other required materials.
Client-provided content must be delivered in a reasonably usable format.
9. CLIENT RESPONSIBILITIES
The Client agrees to:
Provide accurate information.
Provide required materials.
Provide necessary account access.
Respond to questions reasonably promptly.
Review drafts and deliverables.
Provide approvals or requested changes.
Maintain active third-party accounts when required.
Maintain ownership or authorization for supplied content.
Make payments according to the agreed schedule.
Notify the Provider of material changes affecting the project.
Delays caused by missing information, unavailable access, late approvals, or Client-requested changes may affect the project schedule.
10. THIRD-PARTY SERVICES
The project may depend on third-party Services, including:
Hosting.
Domain registrars.
WordPress plugins.
Software platforms.
APIs.
Payment processors.
Email providers.
Advertising platforms.
Analytics platforms.
Social media platforms.
Stock media providers.
AI platforms.
Other external Services.
Third-party Services are subject to their own terms, pricing, availability, licensing, and technical limitations.
Unless expressly stated otherwise, the Provider does not control third-party Services.
11. THIRD-PARTY FEES
Unless expressly included in this SOW, the Client is responsible for third-party expenses.
Examples include:
Domain fees.
Hosting fees.
Premium plugins.
Software subscriptions.
Stock media licenses.
Advertising budgets.
API charges.
Email Services.
Premium fonts.
Platform fees.
Payment processing fees.
Other external expenses.
12. PROJECT TIMELINE
Estimated Start Date:
[DATE]
Estimated Completion Date:
[DATE]
The timeline is based on timely Client cooperation and availability of required resources.
The timeline may change because of:
Client delays.
Late approvals.
Missing content.
Scope changes.
Technical problems.
Third-party outages.
Third-party approval requirements.
Unexpected compatibility issues.
Force majeure events.
Other circumstances outside the Provider’s reasonable control.
13. PROJECT MILESTONES
Milestone 1 — [NAME]
Target Date: [DATE]
Deliverable: [DESCRIPTION]
Milestone 2 — [NAME]
Target Date: [DATE]
Deliverable: [DESCRIPTION]
Milestone 3 — [NAME]
Target Date: [DATE]
Deliverable: [DESCRIPTION]
Milestone 4 — [NAME]
Target Date: [DATE]
Deliverable: [DESCRIPTION]
14. CLIENT REVIEW PERIOD
The Client will have approximately [NUMBER] business days to review a submitted deliverable unless otherwise stated.
The Client should provide consolidated feedback whenever reasonably possible.
Feedback should clearly identify requested changes.
15. INCLUDED REVISIONS
The project includes:
[NUMBER] revision round(s)
A revision round means a consolidated set of reasonable changes to an existing deliverable within the agreed scope.
A revision does not include:
A completely new design direction.
New pages.
New functionality.
New integrations.
Major content changes.
New business requirements.
Work outside the original scope.
16. ADDITIONAL REVISIONS
Additional revisions may be billed at:
$[HOURLY RATE] per hour
or:
$[PROJECT RATE] per additional revision round.
Additional work will be communicated to the Client before substantial work begins whenever reasonably possible.
17. OUT-OF-SCOPE WORK
The following items are specifically excluded unless added through written authorization:
[EXCLUDED ITEM]
[EXCLUDED ITEM]
[EXCLUDED ITEM]
[EXCLUDED ITEM]
[EXCLUDED ITEM]
Examples of potentially out-of-scope work may include:
Additional pages.
Additional functionality.
Custom software development.
Complex integrations.
Advanced SEO campaigns.
Paid advertising management.
Additional content.
Additional graphic designs.
Extensive revisions.
Ongoing maintenance.
Third-party subscriptions.
18. CHANGE REQUESTS
A Client request that materially changes the agreed scope may be treated as a Change Request.
A Change Request may affect:
Price.
Timeline.
Deliverables.
Resources.
Technical requirements.
The Provider may issue a revised quote, Change Order, or amended SOW before beginning substantial additional work.
19. CHANGE ORDER
Change Order No.: [NUMBER]
Requested Change:
[DESCRIPTION]
Additional Fee:
$[AMOUNT]
Additional Time:
[NUMBER OF DAYS / WEEKS]
Approved By:
[NAME]
Approval Date:
[DATE]
No material Change Order should be considered approved until the Client provides documented authorization.
20. PROJECT FEES
Total Project Fee:
$[AMOUNT]
Deposit:
$[AMOUNT]
Remaining Balance:
$[AMOUNT]
Additional Hourly Rate, If Applicable:
$[AMOUNT]
All amounts are stated in:
[USD / OTHER CURRENCY]
Unless otherwise stated, taxes, government charges, third-party fees, advertising budgets, and external subscriptions are not included.
21. PAYMENT SCHEDULE
Payment 1
Amount: $[AMOUNT]
Due: [DATE / UPON ACCEPTANCE]
Payment 2
Amount: $[AMOUNT]
Due: [DATE / MILESTONE]
Payment 3
Amount: $[AMOUNT]
Due: [DATE / COMPLETION]
Additional payment milestones may be established when appropriate.
22. NON-PAYMENT
If an amount becomes overdue, the Provider may, to the extent permitted by the applicable agreement and law:
Pause Services.
Delay delivery.
Suspend access to certain project functions.
Require payment before continuing.
Apply applicable late fees.
Exercise other contractual rights.
Project delays caused by non-payment may extend the estimated completion date.
23. PROJECT PAUSE
The Provider may pause a project when:
Required Client information is missing.
Required access is unavailable.
An invoice is overdue.
The Client requests a pause.
A material scope issue requires clarification.
A third-party dependency prevents progress.
Continuing would reasonably require unauthorized additional work.
Restarting a paused project may require schedule adjustments.
24. PROJECT CANCELLATION
Project cancellation will be handled according to the applicable Master Service Agreement, Refund, Cancellation & Returns Policy, and any project-specific terms.
Work already performed, non-refundable expenses, third-party fees, and other amounts owed may remain payable where permitted by the applicable agreement and law.
25. ACCEPTANCE OF DELIVERABLES
A deliverable may be considered accepted when:
The Client provides written approval.
The Client confirms acceptance electronically.
The Client publishes or deploys the deliverable.
The Client begins using the deliverable commercially.
The Client fails to identify a material non-conformity within the applicable review period.
Acceptance does not eliminate rights or remedies that cannot legally be waived.
26. MATERIAL NON-CONFORMITY
If a Client reasonably believes that a deliverable materially fails to conform to the specifications in this SOW, the Client should notify the Provider in writing and identify the specific issue.
The Provider will have a reasonable opportunity to review and, where appropriate, correct the identified issue.
27. WEBSITE LAUNCH
If applicable, the Website launch may occur after:
Required content is received.
Client approvals are completed.
Applicable payments are current.
Required third-party accounts are active.
Technical requirements are satisfied.
The Client authorizes launch.
The Provider is not responsible for delays caused by unavailable domains, hosting, DNS, third-party accounts, or Client approvals.
28. WEBSITE MAINTENANCE
Unless expressly included, Website development does not automatically include ongoing maintenance.
Maintenance may include:
WordPress updates.
Plugin updates.
Security monitoring.
Backups.
Content updates.
Technical support.
Performance optimization.
Such Services require separate authorization unless expressly included in this SOW.
29. SEO SERVICES
If SEO is included, the specific SEO deliverables are:
[DESCRIBE]
SEO Services may include:
Keyword research.
On-page optimization.
Metadata.
Content optimization.
Technical recommendations.
Local SEO support.
Search Console configuration.
SEO rankings, traffic, leads, or revenue are not guaranteed unless expressly stated in writing.
30. SOCIAL MEDIA SERVICES
If social media Services are included:
Platforms:
[PLATFORMS]
Posting Frequency:
[FREQUENCY]
Content Quantity:
[NUMBER]
Services Included:
[DESCRIPTION]
The Client remains responsible for reviewing business-sensitive, regulated, or legally significant content where applicable.
31. DIGITAL ADVERTISING
If advertising management is included:
Platform:
[PLATFORM]
Management Fee:
$[AMOUNT]
Advertising Budget:
$[AMOUNT]
Advertising spend is separate from management fees unless expressly stated otherwise.
No specific advertising result is guaranteed.
32. AI-ASSISTED SERVICES
Where AI tools are used in connection with the project, the Provider may use AI-assisted workflows for:
Research.
Brainstorming.
Copy development.
Design assistance.
Content generation.
Automation.
Technical assistance.
Other agreed purposes.
AI-generated material may require human review, editing, verification, and Client approval.
The Provider does not represent that every AI-generated output is free from third-party intellectual property claims.
33. CLIENT REVIEW OF AI-GENERATED CONTENT
The Client is responsible for reviewing final business-critical content before publication where appropriate.
This is particularly important for:
Legal claims.
Medical information.
Financial information.
Pricing.
Product specifications.
Regulatory statements.
Business credentials.
Professional claims.
34. INTELLECTUAL PROPERTY
Ownership and licensing of project materials will be governed by the applicable Master Service Agreement and this SOW.
Unless expressly stated otherwise, payment for Services does not automatically transfer:
Pre-existing Provider materials.
Templates.
Frameworks.
Reusable code.
General know-how.
Processes.
Third-party licensed materials.
Proprietary systems.
35. CLIENT INTELLECTUAL PROPERTY
Client-owned materials remain the Client’s property, subject to the rights necessary for the Provider to perform the Services.
The Client represents that it has the necessary rights or authorization to provide materials used in the project.
36. PROVIDER INTELLECTUAL PROPERTY
The Provider retains ownership of pre-existing systems, templates, frameworks, processes, methodologies, reusable components, and general know-how unless expressly transferred in writing.
37. PORTFOLIO USE
Unless the applicable agreement states otherwise, the Provider may identify completed work as part of its professional portfolio after public release.
If the Client requires confidentiality or prohibits portfolio use, that requirement should be stated here:
Portfolio Restriction:
[YES / NO]
Special Conditions:
[INSERT]
38. CONFIDENTIALITY
Confidential information will be handled according to the applicable Master Service Agreement and any separate Non-Disclosure Agreement.
39. DATA AND SECURITY
The Client understands that digital projects may involve third-party platforms and online systems.
The Client is responsible for maintaining appropriate ownership and administrative control of its accounts.
Where credentials must be provided, the parties should use secure methods whenever reasonably possible.
40. BACKUPS
Unless expressly included, the Provider does not guarantee continuous backups of Client systems.
Clients should maintain independent backups of critical business information.
If backup Services are included:
Backup Frequency:
[DAILY / WEEKLY / OTHER]
Retention Period:
[PERIOD]
41. HOSTING
If hosting is included:
Hosting Provider:
[PROVIDER]
Hosting Term:
[TERM]
Hosting Fee:
$[AMOUNT]
Hosting performance and availability may depend on the third-party hosting provider.
42. DOMAIN
If domain registration or management is included:
Domain:
[DOMAIN]
Registrar:
[REGISTRAR]
Registration Period:
[PERIOD]
The Client remains responsible for maintaining ownership and renewal of its domain unless otherwise agreed.
43. CLIENT APPROVAL
The Client confirms that the information and requirements contained in this SOW accurately describe the agreed project scope.
Client Authorized Representative:
Name: ______________________________
Title: _______________________________
Signature: ____________________________
Date: ________________________________
44. PROVIDER APPROVAL
Un Negocio Local™
Authorized Representative:
Name: ______________________________
Title: _______________________________
Signature: ____________________________
Date: ________________________________
45. ELECTRONIC ACCEPTANCE
Where permitted by applicable law, electronic acceptance of this SOW may include:
Electronic signature.
Clicking an acceptance button.
Written email approval.
Digital proposal acceptance.
Payment accompanied by acceptance.
Other documented electronic authorization.
Electronic acceptance may have the same contractual effect as a handwritten signature to the extent permitted by applicable law.
46. ORDER OF PRECEDENCE
If there is a conflict between this SOW and another project document, the applicable Master Service Agreement will govern unless the SOW expressly states that a specific provision is intended to modify the Master Service Agreement.
Project-specific pricing, scope, deliverables, and timelines contained in this SOW will govern the applicable project where properly authorized.
47. ENTIRE PROJECT SCOPE
The Parties acknowledge that the Services and deliverables described in this SOW represent the agreed scope for the project as of the Effective Date.
Additional Services require additional authorization unless otherwise stated.
48. RELATED DOCUMENTS
This SOW should be read together with the applicable:
Master Service Agreement.
Client Intake & Project Authorization Form.
Proposal.
Quote.
Invoice.
Terms & Conditions.
Refund, Cancellation & Returns Policy.
Privacy Policy.
Other applicable policies.
49. CONTACT INFORMATION
Un Negocio Local™
Website:
https://unnegociolocal.com/
Business Email:
[INSERT OFFICIAL BUSINESS EMAIL]
Business Phone:
[INSERT PHONE]
50. FINAL ACKNOWLEDGMENT
By approving this SOW, the Client acknowledges that:
The project scope has been reviewed.
The listed deliverables are understood.
Included and excluded Services are understood.
Payment requirements are understood.
Client responsibilities are understood.
Revision limits are understood.
Additional work may require additional payment.
Project timelines may depend on Client cooperation.
Third-party Services may have separate costs and terms.
Specific results are not guaranteed unless expressly stated.
The applicable Master Service Agreement and other project documents remain relevant.
Un Negocio Local™
Project-Specific Statement of Work
Last Updated: August 31, 2026